Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"2177d3488221377ef041c20f49a7aa9f37a0d4f9_lout","branding":{"id":"44","key":"saassd","name":"SaaS App Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/44","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/44/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0069de","headerLinkHoverBGColor":"#0069de","headerBadgeColor":"#0069de"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the AMP Help Center!","sharedPortalName":"AMP Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the AMP Help Center!","sharedPortalName":"AMP Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#9b9798","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2379d0cf-d361-408c-9da6-f2bcdfffab86/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1OGViZWQwNC00NTJhLTQzMzEtOTg3ZC0yNzk5MzRjMTA3ZjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzNzlkMGNmLWQzNjEtNDA4Yy05ZGE2LWYyYmNkZmZmYWI4NiI6WyJyZWFkIl19LCJleHAiOjE3NjkyNDY2NzksIm5iZiI6MTc2OTI0NjA3OX0.fqgP0OVfpetOWny0GrzuDyVyvr6zzvp5uB7V-Pu3Gqs&client=58ebed04-452a-4331-987d-279934c107f2&height=300&mode=fit","bannerMediaApiFileId":"2379d0cf-d361-408c-9da6-f2bcdfffab86","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#9b9798","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"44","key":"saassd","projectId":10234,"serviceDeskId":44,"name":"SaaS App Helpdesk","description":"<p>Welcome! You can raise a request for SaaS App Helpdesk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/44","reqTypes":[{"id":"145","name":"Arena","descriptionHtml":"<p>Use this form to submit Arena change requests</p>","callToAction":"Arena","introHtml":"<p>Access or configuration needs for Arena</p>","icon":10795,"iconUrl":"https://it.support.ampsortation.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10795","groups":[93],"key":""},{"id":"239","name":"Canva","descriptionHtml":"","callToAction":"Canva","introHtml":"<p>Service Request for Canva</p>","icon":10511,"iconUrl":"https://it.support.ampsortation.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[93],"key":""},{"id":"173","name":"Ignition","descriptionHtml":"","callToAction":"Ignition","introHtml":"<p>Ignition SaaS Request</p>","icon":10511,"iconUrl":"https://it.support.ampsortation.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[93],"key":""},{"id":"240","name":"Jira","descriptionHtml":"","callToAction":"Jira","introHtml":"<p>Service Request for JIRA</p>","icon":10893,"iconUrl":"https://it.support.ampsortation.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10893","groups":[93],"key":""},{"id":"147","name":"NetSuite","descriptionHtml":"","callToAction":"NetSuite","introHtml":"<p>Access or configuration needs for NetSuite</p>","icon":10762,"iconUrl":"https://it.support.ampsortation.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10762","groups":[93],"key":""},{"id":"206","name":"Open VPN","descriptionHtml":"","callToAction":"Open VPN","introHtml":"<p>Service Request for OpenVPN</p>","icon":10860,"iconUrl":"https://it.support.ampsortation.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10860","groups":[93],"key":""},{"id":"151","name":"Salesforce","descriptionHtml":"","callToAction":"Salesforce","introHtml":"<p>Access or configuration needs for Salesforce</p>","icon":10764,"iconUrl":"https://it.support.ampsortation.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10764","groups":[93],"key":""},{"id":"152","name":"Trinet/Zenefits","descriptionHtml":"","callToAction":"Trinet/Zenefits","introHtml":"<p>Access or configuration needs for Trinet (formerly Zenefits)</p>","icon":10763,"iconUrl":"https://it.support.ampsortation.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10763","groups":[93],"key":""},{"id":"153","name":"Unifi Monitoring Cams","descriptionHtml":"","callToAction":"Unifi Monitoring Cams","introHtml":"<p>Access or configuration needs for facility monitoring cameras</p>","icon":10761,"iconUrl":"https://it.support.ampsortation.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10761","groups":[93],"key":""}],"reqGroups":[{"id":93,"name":"SaaS Change Requests"}],"orderMapping":{"93":[240,239,206,173,145,147,151,152,153]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":44,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SAASSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1OGViZWQwNC00NTJhLTQzMzEtOTg3ZC0yNzk5MzRjMTA3ZjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjM0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkyNDcyNzksIm5iZiI6MTc2OTI0NjA3OSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.0yaN8_abIn_vn8iQlY9VnPFNRNboj84E08xdjykDLtw","targetCollection":"upload-project-10234","endpointUrl":"https://api.media.atlassian.com","clientId":"58ebed04-452a-4331-987d-279934c107f2","tokenDurationInMins":20}},"sharedPortal":{"name":"AMP Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://amprobotics.atlassian.net/wiki","kbLinkDomainURLs":["https://it.support.ampsortation.com","https://amprobotics.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}